Shipping policy

Shipping Policy Effective Date: February 2, 2026 At EZ Trim Harvesting, we strive to deliver your orders efficiently and reliably. This Shipping Policy outlines our shipping methods, timelines, costs, and related terms for purchases made on eztrim.com. By placing an order, you agree to these terms.

1. Shipping Methods and Carriers. We ship orders using trusted carriers such as UPS, FedEx, USPS, or DHL, depending on your location and order size. Options may include:
 Standard Ground Shipping
 Expedited Shipping (e.g., 2-3 business days)
 Overnight Shipping (where available)
Shipping method availability is displayed at checkout. For large or heavy items (e.g., harvesting equipment), freight shipping may apply, and we will contact you for details.

2. Shipping Times
 Processing Time: Orders are typically processed within 1-2 business days (Monday-Friday, excluding holidays). Custom or backordered items may take longer; we will notify you via email.
 Delivery Time:
 Domestic (US): 3-7 business days for standard shipping.
 International: 7-21 business days, depending on destination and customs clearance.
 Times are estimates and not guaranteed. Delays may occur due to weather, carrier issues, or high volume periods.
We ship from our warehouse in [2400 Industrial Lane Suite 1500 Broomfield, CO 80020, USA]. Tracking information will be provided via email once your order ships.

3. Shipping Costs
 Costs are calculated at checkout based on order weight, dimensions, destination, and selected method.
 Free shipping may apply to orders over a certain amount (e.g., $100) within the contiguous US; promotions will be noted.
 International shipping incurs additional fees, including duties, taxes, and customs charges, which are the customer’s responsibility.
 We do not ship to PO Boxes for certain items; please provide a physical address.

4. Order Tracking and Changes
 You will receive a confirmation email with tracking details.
 Address changes must be requested before shipping; we are not responsible for incorrect addresses provided.
 If an order is returned due to an incorrect address or refused delivery, you may be charged for return shipping and restocking fees.

5. Damaged or Lost Shipments
 Inspect your package upon arrival. Report damages within 48 hours of delivery with photos to info@eztrim.com for a replacement or refund.
 For lost shipments, contact us within 30 days; we will investigate with the carrier and provide a resolution.
 Risk of loss passes to you upon delivery.

6. International Shipping. We ship to select international destinations. Customers are responsible for compliance with local laws, including import restrictions on harvesting equipment. Refunds will not be issued for seized items.

7. Returns and Exchanges. Refer to our Returns Policy (linked on the Site) for details. Shipping costs for returns are non-refundable unless due to our error.

8. Changes to This Policy. We may update this Shipping Policy. Changes will be posted on the Site. For questions, contact info@eztrim.com. This policy is for informational purposes; we recommend reviewing it before purchase.