Our Money-Back Guarantee

Money Back Guarantee Requirements:

1. Schedule a zoom call with an Ez Trim employee at the time of and prior to first use of the equipment.

2. On the zoom call, run a single batch (1 pound or less) of product through the equipment.

3. On the same day as the zoom call you must decide and notify your sales rep in writing if returning the equipment.

4. You must cover the cost of the return shipping and have proof of pick up from the shipping company within 72 hours from notifying Ez Trim.

5. The equipment must be inspected and arrive cleaned and undamaged.

6. Refunds will be issued via check mailed to the buyer.

Failure to follow any of  the above  requirements will void the money back guarantee.

If the product is returned dirty a 10% cleaning fee will be deducted from the refund amount. If the product is returned damaged a 25% fee wil be deducted from the refunded amount. If the product is returned damaged and dirty a 35% fee will be deducted from the refund amount.